Terms & Conditions
Last updated on 18-11-2024 10:32:08
These Terms and Conditions, along with the privacy policy or other terms (“Terms”) constitute a binding
agreement by and between DEVTECH INFORMATION TECHNOLOGY AND SERVICES PRIVATE LIMITED
(“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website,
goods (as applicable) or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms
(including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning
any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
Terms of Use
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To access and use the Services, you agree to provide true, accurate, and complete information during and
after registration, and you shall be responsible for all acts done through the use of your registered account.
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Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness, or suitability of the information and materials offered on this website or
through the Services, for any specific purpose.
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Your use of our Services and the website is solely at your own risk and discretion. You are required to
independently assess and ensure that the Services meet your requirements.
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The contents of the Website and the Services are proprietary to us, and you will not have any authority to
claim any intellectual property rights, title, or interest in its contents.
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Unauthorized use of the Website or the Services may lead to action against you as per these Terms or
applicable laws.
- You agree to pay us the charges associated with availing the Services.
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You agree not to use the website and/or Services for any purpose that is unlawful, illegal, or forbidden by
these Terms, or Indian or local laws that might apply to you.
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The website and Services may contain links to third-party websites. On accessing these links, you will be
governed by the terms of use, privacy policy, and such other policies of the respective websites.
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Upon initiating a transaction for availing of the Services, you are entering into a legally binding and
enforceable contract with us for the Services.
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Refunds can be claimed if the Service is not provided. Refund timelines will be based on specific Service
terms or policies. Refund claims must be raised within the stipulated time; otherwise, they become ineligible.
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Neither party will be liable for failure to perform obligations if delayed by a force majeure event.
Governing Law and Dispute Resolution
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in
accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject
to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Contact Us
All concerns or communications relating to these Terms must be communicated to us using the contact information
provided on this website.
Cancellation & Refund Policy
Last updated on 18-11-2024 10:34:05
DEVTECH INFORMATION TECHNOLOGY AND SERVICES PRIVATE LIMITED believes in helping its
customers as far as possible and has therefore established a liberal cancellation policy. Under this policy:
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Cancellations will be considered only if the request is made immediately after placing the order. However,
the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
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DEVTECH INFORMATION TECHNOLOGY AND SERVICES PRIVATE LIMITED does not accept
cancellation requests for perishable items like flowers, eatables, etc. However, refund/replacement can be
made if the customer establishes that the quality of the product delivered is not good.
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In case of receipt of damaged or defective items, please report the same to our Customer Service team.
The request will be entertained once the merchant has checked and determined the same at their end.
This should be reported within 30 days of receipt of the product.
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If the product received does not match the description on the site or does not meet your expectations,
notify our Customer Service team within 30 days of receiving the product. The team will review your
complaint and take an appropriate decision.
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For products with manufacturer warranties, please contact the manufacturer directly for issues.
In case of any refunds approved by DEVTECH INFORMATION TECHNOLOGY AND SERVICES
PRIVATE LIMITED, the process will take 9-15 business days to complete.