These terms apply to your use of this website and to the services provided by Devtech Information Technology and Services Pvt Ltd ("Devtech", "we", "us"), a company based at 503/2, MKB Nagar West Avenue, Muthamizh Nagar, Kodungaiyur, Chennai, Tamil Nadu 600118, India. Where we sign a separate proposal, statement of work or agreement with you, that document takes precedence over these terms for the project it covers.
1. Using this website
You may browse this website and contact us through it. You must not misuse it, for example by trying to gain unauthorised access, introducing malware, sending spam through our forms, or copying its content for commercial use without our permission. The information on the website is general; it is not a binding offer until we confirm a quotation in writing.
2. Our services
We provide software development, mobile and desktop application development, robotic process automation, SEO and digital marketing, and web hosting, domain and email services. The scope, deliverables, timeline and fees for each engagement are set out in our written proposal or invoice.
3. Quotes, fees and payment
- Quotations are valid for 30 days unless stated otherwise.
- Fees are in Indian Rupees (or the currency shown on the quote) and are exclusive of GST and other applicable taxes, which are added to invoices.
- Development projects are normally billed in milestones, with an advance before work begins. Work may pause if an invoice is overdue.
- Hosting, domain, email and other subscription services are billed in advance for the chosen period and must be renewed before expiry to avoid suspension.
4. Your responsibilities
- Provide the content, information, access and timely feedback we need to deliver the work.
- Make sure any material you give us (text, images, logos, data) is yours to use and does not infringe anyone else's rights.
- Keep your account passwords secure and tell us promptly about any unauthorised access.
- Use hosting and email services lawfully. You must not host illegal content, malware, phishing pages or pirated material, or send unsolicited bulk email. We may suspend services that breach this.
5. Ownership and intellectual property
Once you have paid in full for a project, you own the custom source code, designs and content we create specifically for you, and we will hand them over. We keep ownership of our pre-existing tools, libraries and know-how, and grant you a perpetual licence to use them as part of the delivered work. Third-party and open-source components remain subject to their own licences. Unless you ask us not to, we may mention you as a client and describe the project in general terms in our portfolio.
6. Confidentiality
Each party will keep the other's confidential information private and use it only for the purposes of the engagement. This does not apply to information that is public, already known to the recipient, or required to be disclosed by law.
7. Warranty and support
We will carry out our services with reasonable skill and care. For development projects, we will fix defects in the delivered work that are reported within 30 days of delivery at no extra charge, unless a different period is agreed. After that, support is available under a maintenance plan or at our standard rates. We do not guarantee specific search rankings, traffic or sales from SEO and marketing work, because these depend on factors outside our control.
8. Hosting availability
We aim to keep hosting services available at all times and monitor them around the clock, but we cannot guarantee uninterrupted service. Planned maintenance and events outside our control (such as data-centre, network or power failures) may cause downtime. You are responsible for keeping your own copies of important data in addition to any backups we provide.
9. Limitation of liability
To the extent permitted by law, our total liability for any claim relating to a service is limited to the fees you paid us for that service in the 12 months before the claim. We are not liable for indirect or consequential losses such as loss of profit, revenue, data or goodwill. Nothing in these terms limits liability that cannot be limited under Indian law.
10. Cancellation and refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy.
11. Termination
Either party may end an engagement by giving written notice. You will pay for work completed and costs committed up to the date of termination. We may suspend or terminate services immediately if you materially breach these terms, including non-payment or unlawful use of hosting services.
12. Governing law and disputes
These terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion. If that fails, the courts at Chennai, Tamil Nadu will have exclusive jurisdiction.
13. Changes
We may update these terms from time to time. The version published on this page at the time you engage us applies to that engagement.
14. Contact
Questions about these terms? Email info@devtechnician.com or call +91 98416 23529.